Poly ai

PolyAI offers customer-led voice assistants that allow customers to speak naturally, interrupt, ask questions, and explore various topics. The software can resolve over 50% of customer calls, improve resolution rates, and provide game-changing insights, all while freeing up employees to add more value. PolyAI can also co-create custom voice assistants to meet specific brand needs.

Key Features:

1. Customer-led conversations that allow customers to speak naturally and explore various topics.

2. Accurate resolution that can resolve over 50% of customer calls and improve resolution rates.

3. Drive insights and opportunities by utilizing relevant data throughout the conversation.

4. Collaborative innovation that allows for the co-creation of custom voice assistants to meet specific brand needs.

Use Cases:

PolyAI's customer-led voice assistants can be utilized in a variety of situations, such as customer service calls, sales calls, and even in the healthcare industry. The software's ability to accurately resolve customer issues and provide insights can greatly benefit businesses and lead to increased customer satisfaction.

PolyAI's customer-led voice assistants provide a unique and innovative solution for businesses looking to improve their customer service and gain valuable insights. With the ability to co-create custom voice assistants and accurately resolve customer issues, PolyAI can greatly benefit businesses in a variety of industries.