Rulai

Rulai is a powerful Conversational AI Automation Solution that combines low-code development, omni-channel capabilities, and end-to-end automation to enhance customer experiences. It solves key friction points in Virtual Assistant deployments by automating conversations, delivering consistent experiences throughout the customer journey, and enabling quick and cost-effective bot deployment.

Key Features:

1. 🤖 Automate all conversations: Rulai's support bot handles over 70% of support requests without human intervention.

2. 👥 Deliver a consistently great experience: Rulai's passenger support bot achieves an 82% CSAT rating, surpassing human support.

3. ⚡ Deploy and improve bots quickly: With Rulai's assistance, SAP order status chatbot was deployed in just three weeks for Sanofi.

Use Cases:

1. Contact Centers: Rulai's Virtual Customer Service Assistants automate calls or chats to save costs and increase customer satisfaction scores (CSAT). They also streamline IT help desk support, agent hiring/training/management, and scheduling.

2. Finance: Virtual Financial Agents simplify onboarding processes while providing personalized self-service capabilities across channels for deeper customer engagement.

3. Insurance: Virtual Insurance Agents simplify quote generation, underwriting processes, claim filing, payouts while assisting brokers with form filling tasks.

Conclusion:

Rulai revolutionizes the way businesses interact with customers through its advanced Conversational AI Automation Solution. By automating conversations at scale and delivering exceptional experiences across various industries like contact centers, finance, insurance retail & healthcare sectors; it enables companies to reduce costs while increasing customer satisfaction levels significantly. With its SAFE approach - Smart AI dialog manager for multi-round conversations without coding; Action-oriented RPA engine for workflow automation; Fast identification of use cases & issue detection; Extensible integration with voice/text-based apps & backend systems - Rulai empowers organizations to be operationally efficient and customer-centric. Experience the future of AI-powered customer interactions with Rulai!