What is SearchBlox?
SearchBlox SearchAI is the unified platform designed for enterprises seeking to deploy trusted, low-risk Generative AI (GenAI) across their global operations. It seamlessly integrates Hybrid Search and Retrieval Augmented Generation (RAG) to connect disparate structured and unstructured data silos, ensuring that employees and customers receive cited, contextual, and accurate answers instantly. By focusing on data privacy and enterprise-grade security, SearchAI drastically increases organizational knowledge and boosts productivity while maintaining strict compliance.
Key Features
SearchBlox SearchAI unifies complex AI technologies into a single solution, moving users quickly from query to action across all enterprise data.
🛡️ Integrated Private LLM and Security
Ensure maximum data governance and compliance by running your own Large Language Model (LLM) either on-premise or in your private cloud environment. This capability guarantees data privacy and encryption, offering predictable performance without relying on external APIs. SearchBlox is secured by design, holding certifications like SOC 2 and HIPAA, making it audit-ready for highly regulated industries.
🧠 Native RAG with 300+ Connectors
Instantly ground GenAI answers in your existing enterprise data. SearchAI features ready-to-deploy RAG capabilities with native connectors for over 300 systems (including SharePoint, Salesforce, and Google Workspace). This integration allows for contextual answers from day one, eliminating the need for complex model training or fine-tuning, and drastically accelerating time-to-value.
🤖 Proactive SearchAI Agents and ChatBots
Move beyond simple Q&A by deploying intelligent AI Agents and ChatBots that manage operational use cases 24/7. These tools integrate with internal systems to proactively trigger targeted actions—such as automatically creating support tickets based on user keywords, automating password resets, or guiding customers to specific products—making every process hyper-efficient.
✅ Fact Score Validation and Human-in-the-Loop Control
Mitigate the risk of AI hallucination and ensure output quality by leveraging the Fact Score feature, which validates generated responses directly against your trusted content sources. Furthermore, the intuitive Admin Console provides Human-in-the-Loop oversight, allowing administrators to manage prompts, track quality, and maintain full control over AI outputs.
🎯 1:1 Hyper-Personalization
Deliver highly relevant information tuned to the individual user’s context. SearchAI learns from real-time user behavior, intent, and role, providing personalized recommendations and search results. This capability ensures that every employee or customer receives hyper-relevant insights, moving them quickly from search to source to action.
Use Cases
SearchBlox SearchAI provides tangible benefits across critical enterprise functions:
| Scenario | Challenge Solved | Tangible Outcome |
|---|---|---|
| Employee Knowledge Discovery | Employees spend excessive time searching across disparate systems (wikis, file shares, CRM) for critical documents or policies. | Teams instantly retrieve cited answers and summaries from all structured and unstructured data sources, enabling faster onboarding and confident decision-making. |
| Automated Customer Self-Service | High volumes of routine customer inquiries overwhelm support staff, leading to slow response times and high operational costs. | The SearchAI ChatBot and Agents automatically handle common questions, provide instant download links, and proactively create support tickets when necessary, drastically reducing customer friction. |
| Content Governance and Enrichment | New data is indexed slowly and often lacks consistent metadata, making it difficult for both human users and LLMs to discover. | PreText™ NLP automatically enriches content at ingestion by creating relevant summaries, titles, and tags (even extracting images from PDFs), ensuring all data is search-ready and compliant. |
Unique Advantages
Choosing SearchBlox SearchAI means selecting a platform specifically engineered to meet the scale, security, and predictability demands of the modern enterprise.
Fixed-Cost AI Deployment: SearchAI offers predictable, usage-independent pricing with no hidden token surprises or seat anxiety. You can scale the platform across your entire organization with a fixed-cost rollout, ensuring budget certainty whether you choose self-managed or fully managed plans.
Trust and Citation Built-In: Unlike general-purpose LLMs that often lack context, SearchAI’s integrated RAG platform is grounded solely in your verified enterprise content. Every AI answer is cited and linked back to the source document, providing the necessary audit trail for compliance and legal work.
Unified Platform, Zero Complexity: SearchAI is a single, unified GenAI platform that handles Hybrid Search, RAG, ChatBots, and Agents. This eliminates the complexity, integration challenges, and security risks associated with stitching together multiple vendor tools or external APIs.
Conclusion
SearchBlox SearchAI empowers your organization to harness the full potential of your data through secure, contextual, and hyper-personalized AI. By unifying trusted search, retrieval, and automation capabilities, SearchAI delivers hyper-productivity and superior customer experiences.
More information on SearchBlox
Launched
2002-9
Pricing Model
Paid
Starting Price
Global Rank
1366865
Follow
Month Visit
18.8K
Tech used
Google Analytics,Google Tag Manager,Matomo,WordPress,Bunny Fonts,jQuery,Modernizr,Underscore.js,Gzip,JSON Schema,OpenGraph,RSS,HSTS,Nginx
Top 5 Countries
20.4%
17.34%
17.27%
9.57%
8.68%
United States
Vietnam
Russia
India
Brazil
Traffic Sources
4.62%
0.73%
0.11%
11.08%
43.84%
39.46%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 24, 2025)
SearchBlox was manually vetted by our editorial team and was first featured on 2024-01-30.
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