TextUnited

Expanding your business globally often hits a familiar wall: language barriers. You need translations that are not only fast and scalable but also accurate and culturally nuanced, reflecting your brand's voice consistently. TextUnited bridges this gap, offering a sophisticated AI translation platform seamlessly integrated with world-class human linguists and services. It's designed to help you navigate the complexities of multilingual communication, making localization efficient, cost-effective, and directly controllable by you.

Key Features: Your Toolkit for Global Communication

• 🤖 Supervised AI Translation: Leverage the speed of advanced AI translation engines (like Google, Microsoft, Amazon) instantly, then refine the output with expert human translators. This "human-in-the-loop" process ensures your translations achieve the highest level of accuracy and contextual relevance.

• 📚 Centralized Language Assets: Manage your unique brand terminology, style guides, and translation memories (TM) in one place. The platform automatically applies these assets, ensuring consistency across all projects and improving the quality of both AI and human translations over time. Your TM grows with every project, reducing future costs.

• 🔌 Seamless Integration & Automation: Connect TextUnited directly to your existing workflows and systems. With support for over 30 file types, dedicated connectors (like WordPress, Zendesk, Salesforce, Confluence), and a robust API for custom integrations (including GitHub/Bitbucket), you can automate content translation for websites, software, apps, support articles, and documentation with minimal manual effort.

• 🧠 Continuous AI Improvement: Fine-tune the AI models specifically for your business needs within a private, confidential environment. As your high-quality translation data grows, the AI becomes progressively more accurate for your specific content, style, and terminology.

• 👥 Flexible Linguist Network: Utilize TextUnited’s network of over 1,000 vetted, domain-specific linguists, bring in your own preferred freelancers, or enable your internal teams to collaborate directly within the platform. This flexibility allows you to scale resources efficiently and ensure subject matter expertise.

• 🔒 Robust Security & Confidentiality: Your data is protected within a private cloud hosted on IBM’s SOC2-certified infrastructure in Europe. Security measures align with ISO27001 framework standards, giving you confidence in the safety and integrity of your linguistic assets.

• 🖥️ User-Friendly Platform: Access all features through the intuitive "OnePlatform." Whether you need a fully automated solution or prefer hands-on management, the platform is designed for ease of use, backed by dedicated customer success and technical support teams.

How Businesses Use TextUnited

1. Launching a Multilingual Website: A marketing team needs to launch their company website in five new languages quickly for a market expansion. Using TextUnited, they utilize the Website Scanner to automatically collect content. Initial AI translation provides a rapid first pass. Then, using the Overlay Editor, internal reviewers or TextUnited linguists refine translations directly on a live preview of the site, ensuring cultural nuances and brand voice are perfect before launch. The WordPress plugin simplifies ongoing updates.

2. Agile Software Localization: A software development team practices continuous deployment and needs localization integrated into their sprints. They connect their GitHub repository to TextUnited via the API. New strings are automatically pulled into TextUnited, machine-translated using their fine-tuned AI model, and assigned to designated translators. Developers get translated strings back quickly, minimizing delays and keeping localization in sync with development cycles using tools like the built-in CAT editor and Terminology Management.

3. Scaling Multilingual Customer Support: A global company wants to offer customer support in multiple languages without hiring dedicated support staff for each language. They integrate TextUnited with their Zendesk instance. Support tickets and knowledge base articles are automatically translated using AI fine-tuned with their product terminology. For complex queries, human translators quickly review and refine responses within the platform, ensuring customers receive accurate help in their native language, improving satisfaction and retention.

Conclusion: Translate Smarter, Grow Faster

TextUnited offers more than just translation; it provides a strategic advantage for global growth. By combining the efficiency of AI with the critical nuance of human expertise, all managed within a secure and integrated platform, you gain unprecedented control over your localization process. Move beyond the limitations of traditional translation methods, reduce overheads, shorten turnaround times, and ensure your brand resonates authentically in every market. With TextUnited, you can confidently break down language barriers and connect with customers worldwide.