What is Tidio?
Tidio is a game-changing AI-driven customer service platform designed to help businesses accelerate growth, improve customer satisfaction, and streamline operations. With tools like Lyro AI Chatbot, Live Chat, and no-code automation Flows, Tidio empowers businesses to handle up to 70% of customer inquiries without human intervention. Trusted by over 300,000 businesses, Tidio integrates seamlessly with your tech stack, offering multilingual, multichannel support to deliver exceptional customer experiences.
Key Features:
Lyro AI Chatbot 🤖
A conversational AI that resolves up to 70% of customer inquiries in seconds, using your data to provide accurate, human-like responses across live chat, WhatsApp, Instagram, and more.Live Chat & Help Desk 💬
Engage visitors in real-time with personalized support, track user activity, and manage all communication channels in one dashboard for faster response times.No-Code Automation Flows ⚙️
Create custom automation paths to recover abandoned carts, recommend products, and handle missed conversations—no coding required.Multichannel Support 🌐
Manage customer interactions seamlessly across live chat, email, Instagram, Messenger, and WhatsApp, all from a single platform.Advanced Analytics 📊
Track key metrics like sales contributions, operator performance, and customer satisfaction to optimize your support strategy.
Use Cases:
E-commerce Support
Use Tidio’s Lyro AI Chatbot to recommend products, recover abandoned carts, and answer FAQs, freeing your team to focus on high-value tasks.Multilingual Customer Service
Provide 24/7 support in dozens of languages, ensuring global customers receive timely, accurate assistance without hiring additional staff.Lead Generation & Sales Automation
Automate lead capture, send personalized discounts, and guide visitors through your sales funnel with Tidio’s Flows, boosting conversion rates by up to 27%.
Conclusion:
Tidio is more than just a customer service tool—it’s a growth engine for businesses. By combining AI-powered chatbots, live chat, and automation, Tidio helps you deliver exceptional support, save time, and increase revenue. Whether you’re a small business or a growing enterprise, Tidio’s scalable, easy-to-use platform is designed to meet your needs. Start for free today and see how Tidio can transform your customer experience.
More information on Tidio
Launched
2005-05-20
Pricing Model
Free Trial
Starting Price
Starter 29 USD/mo.
Global Rank
48724
Follow
Month Visit
966.8K
Tech used
Cloudflare CDN,Google Fonts,Next.js,Emotion,JSON Schema,OpenGraph,Progressive Web App,Webpack
Top 5 Countries
15.43%
9.78%
7.54%
5%
3.85%
United States
China
India
United Kingdom
Poland
Traffic Sources
60.11%
33.59%
4.88%
1.02%
0.31%
0.08%
Direct
Search
Referrals
Social
Paid Referrals
Mail
Updated Date: 2025-01-05
Tidio was manually vetted by our editorial team and was first featured on September 4th 2024.
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