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What is is a conversational AI software that enhances customer experience by providing contextual and personalized interactions. It offers automation for chat support, voice support, and agent assistance to streamline operations and improve efficiency.

Key Features:

1. Chat Support Automation: automates chat support, allowing businesses to provide round-the-clock assistance. With AI-driven automation, it can handle a large number of queries and deflect support requests effectively.

2. Voice Support Automation: The software revolutionizes customer service by automating voice support. It enables personalized interactions and efficient problem resolution through intelligent voice workflows.

3. Agent Assistance: empowers agents with intelligent tools that enhance their productivity and enable them to deliver exceptional customer service. The platform provides features like AI-powered summarization, tone adjustment, rephrasing, and generative AI for more human-like conversations.

Use Cases:

1. E-commerce: helps create conversational sales experiences in the e-commerce industry. It can assist customers with product inquiries, order tracking, and issue resolution through automated chat or voice support.

2. Banking and Financial Services: The software ensures secure transactions by providing notifications, KYC validation services through automated conversations via chat or voice channels.

3.Travel Industry: allows travel companies to share media-rich messages such as booking confirmations or flight updates with customers in real-time using automated conversations on various platforms like WhatsApp or website chats. is an advanced conversational AI solution that transforms customer engagement by delivering highly personalized interactions across multiple channels like chat and voice support automation.Its key features include chat support automation,vocie supprt autmation,and agent assistance.These functionalities are applicable in various industries such as e-commerce,banking,trave,lreal estate,and's cutting-edge technology empowers businesses to streamline their operations,enrich the customer experience,and boost efficiency.With its unified platform,it offers a comprehensive solution for businesses looking to optimize their customer support and engagement strategies.


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Updated Date: 2023-11-16 was manually vetted by our editorial team and was first featured on September 4th 2023.
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