Waanee.ai

Waanee offers a comprehensive AI-driven CX platform that includes Telephony, IVR, CRM, and AI capabilities in a single suite.

Key Features:

• Business Phone with IVR: Get a business phone with a virtual number and utilize voice, SMS, WhatsApp, or Telegram to connect with customers.
• AI-Powered Conversation Audit: Analyze recorded agent conversations to offer suggestions for improving performance, script compliance, and customer satisfaction.
• Humanizing AI: Waanee's AI is designed to be personable and real, enhancing the capabilities of teams and customers.

Use Cases:

• Easily manage customer interactions and convert them into revenue opportunities using Waanee's Contact Center and CRM.
• Enhance agent performance with real-time recommendations and increase customer satisfaction with Agent Assist.
• Analyze customer interactions with AI-Powered Conversation Audit to identify areas for improvement and ensure quality service.

Conclusion:

Waanee's AI-driven CX platform revolutionizes customer and employee experiences, optimizes communication, and enables businesses to thrive.