What is Waanee.ai?
Waanee AI is a comprehensive, no-code platform designed to transform customer conversations using next-generation AI. It addresses key operational challenges in contact centers, empowering businesses to achieve superior customer engagement and significant efficiency gains through a suite of intelligent tools.
Key Features
✅ AI Virtual Assistant (Owlexa): Automates routine customer queries 24/7, significantly reducing agent workload and operational costs. This ensures customers receive instant support anytime, boosting satisfaction while freeing human agents for complex issues.
🤝 AI Agent Assist (Agent O): Provides real-time guidance, relevant prompts, and instant access to resources for human agents during live conversations. By monitoring and analyzing dialogue, Agent O helps optimize every interaction, leading to improved First Call Resolution (FCR) and reduced Average Handling Time (AHT).
📊 Automated Quality Assurance (Auto QA): Automatically audits 100% of customer interactions (calls and chats) for both human and virtual agents. Leveraging LLM observability, Auto QA provides deep insights into agent performance, compliance, and captures the Voice of Customer, drastically reducing manual audit costs and effort.
📈 AI Trainer: Identifies individual agent performance gaps based on conversation analysis and develops personalized, KPI-based training recommendations. It tracks progress over time using call analysis to ensure continuous skill development and measurable improvements in agent effectiveness.
🧠 Intelligent Knowledge AI: Consolidates information from disparate systems into a single, conversational interface using RAG (Retrieval Augmented Generation) and cognitive search. This enables agents and virtual assistants to quickly access accurate, context-aware answers by understanding user intent, enhancing resolution speed and consistency.
🌐 Multilingual Capabilities: Supports over 57 languages, allowing you to localize conversations and provide consistent, high-quality service to a global customer base, expanding your reach and improving customer experience across different regions.
How Waanee AI Solves Your Problems
Waanee AI provides a unified solution to common contact center challenges, delivering tangible business impact:
Reduce Operational Costs & Increase Coverage: Deploy Owlexa to handle a significant portion of customer inquiries automatically, reducing the need for agent intervention on routine tasks and ensuring 24/7 availability, thereby slashing operational costs.
Improve Agent Performance & Efficiency: Equip your agents with real-time support and access to unified knowledge via Agent O and Intelligent Knowledge AI. This leads to measurable improvements in key metrics like Average Handling Time (up to 20% reduction) and First Call Resolution (up to 15% improvement).
Ensure Consistent Quality & Compliance: Gain complete visibility into agent interactions with 100% automated call auditing through Auto QA. Understand agent performance, compliance, and the Voice of Customer, reducing manual audit costs by up to 80%.
Accelerate Agent Proficiency & Reduce Errors: Streamline agent onboarding and continuous development with the AI Trainer, which provides personalized training plans based on performance analysis. This can reduce agent onboarding time by up to 75% and decrease agent errors by up to 80%.
Why Choose Waanee AI?
Waanee AI stands out as a leading AI Aggregator & No-Code platform offering a comprehensive, integrated suite of tools rather than siloed solutions. Its focus on measurable business impact, ease of use (no-code), and advanced AI capabilities like RAG-powered Knowledge AI across all modules provides a distinct advantage for organizations seeking to truly transform their customer engagement and operational efficiency.
Conclusion
Waanee AI delivers a powerful, integrated approach to transforming your contact center operations. By automating routine tasks, empowering agents with real-time intelligence, and providing deep, actionable insights from every conversation, it helps you deliver superior customer experiences efficiently and at scale. Explore how Waanee AI can help you achieve next-gen customer engagement and operational excellence.
More information on Waanee.ai
Launched
2022-08
Pricing Model
Starting Price
Global Rank
7051728
Follow
Month Visit
<5k
Tech used
Google Analytics,Google Tag Manager,WordPress,Google Fonts,Bootstrap,jQuery,JSON Schema,OpenGraph,Webpack,Apache,Ubuntu
Top 5 Countries
100%
India
Traffic Sources
3.32%
1.33%
0.1%
9.03%
22.07%
63.92%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 24, 2025)
Waanee.ai was manually vetted by our editorial team and was first featured on 2023-06-17.
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