What is BetterFeedback?
Tired of static surveys that yield low response rates and shallow feedback? BetterFeedback transforms the traditional survey experience by replacing tedious forms with dynamic, human-like AI conversations. This innovative approach helps you validate ideas, refine products, and understand your audience more effectively, capturing nuanced insights in moments.
Key Features
🗣️ AI Conversational Interface: Instead of rigid questions, users interact with AI agents that chat naturally, adapting their questions based on previous responses. This feels less like an interrogation and more like a genuine conversation, significantly increasing engagement and willingness to share.
🧠 Dynamic Questioning: Leveraging AI, the survey agent intelligently follows up on interesting points, skips irrelevant questions, and probes deeper where needed. This ensures you gather richer, more relevant data tailored to each participant's unique perspective.
📊 Instant Insights & Analysis: As responses come in, BetterFeedback's AI immediately analyzes the feedback, providing instant summaries, sentiment analysis, and actionable insights. You gain clarity from raw data quickly, moving from collection to understanding in real-time.
🌐 Multilingual Support: Reach a global audience effortlessly. BetterFeedback automatically supports over 30 languages without any manual configuration, detecting the user's language and adapting the conversation seamlessly.
💬 Voice or Chat Options: Empower users to respond how they feel most comfortable. Participants can choose to interact with the AI agent via text chat or voice, removing friction and accommodating different preferences for higher completion rates.
How BetterFeedback Solves Your Problems
Traditional surveys often suffer from low completion rates and deliver superficial data because they feel impersonal and demanding. BetterFeedback addresses this by creating an engaging, natural interaction.
Higher Response Quality: By making the experience feel like a conversation, users are more likely to provide detailed, thoughtful answers. This leads to significantly higher response quality compared to standard forms. Users report getting feedback that is 10x higher in quality.
Increased Completion Rates: The dynamic, less tedious format encourages users to finish the survey. The experience is more enjoyable, resulting in completion rates up to 3x higher than traditional methods.
Faster, Actionable Insights: The AI-powered analysis turns raw conversations into structured summaries and sentiment data instantly. This means you spend less time sifting through data and more time acting on clear, actionable insights to drive product and business decisions.
Use Cases
BetterFeedback's conversational approach is versatile for a wide range of research and feedback needs:
Concept & Usability Testing: Get deep, qualitative feedback on new ideas, prototypes, or existing product interactions. The AI agent can probe specific areas of confusion or delight, providing nuanced insights into user experience that static forms often miss.
Website & Customer Feedback: Understand visitor behavior and gather feedback on their experience directly on your site. Collect insights about pain points, navigation issues, or content clarity through natural dialogue, enabling targeted improvements.
Foundational Research & Churn Interviews: Explore market opportunities, understand user needs, or uncover the root causes of churn through in-depth conversations at scale. The AI can conduct structured yet flexible interviews to reveal motivations and pain points critical for strategic decisions and retention efforts.
Conclusion
If you're looking to move beyond the limitations of traditional surveys and truly hear what your users think, BetterFeedback offers a powerful, engaging solution. Its AI-driven conversational interface provides deeper insights, higher engagement, and faster analysis, empowering product managers, designers, founders, and marketers to make truly customer-driven decisions.
More information on BetterFeedback
Launched
2021-06
Pricing Model
Freemium
Starting Price
$19 / month
Global Rank
10613344
Follow
Month Visit
<5k
Tech used
Next.js,Vercel,OpenGraph,Webpack,HSTS
Top 5 Countries
83.7%
16.3%
United States
India
Traffic Sources
7.99%
1.11%
0.08%
7.23%
24.35%
59.05%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 25, 2025)
BetterFeedback was manually vetted by our editorial team and was first featured on 2025-06-05.
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