What is Cast.app?
Cast.app is a software that helps businesses automate their customer success processes to drive net revenue retention (NRR) growth. It offers automated digital customer success account managers that can handle tasks such as onboarding, usage, adoption, and retention. The software combines data from various sources to generate personalized and interactive digital business review video presentations for each customer persona. Cast.app also includes features like email and text outreach to reach inactive users, embedding presentations in web and mobile apps for active users, and connecting customers with subject matter experts when needed.
Key Features:
- Automated digital customer success account managers
- Onboarding, usage, education, adoption, and retention automation
- Engagement through self-service resources and forms
- Personalized digital business review video presentations
- Email and text outreach to reach inactive users
- Embedding presentations in web and mobile apps
- Connecting customers with subject matter experts
Use Cases:
1. Drive Net Revenue Retention (NRR): Cast.app helps businesses grow NRR by automating customer success processes such as onboarding, adoption, retention, renewals, revenue expansion, referrals from promoters.
2. Efficient Customer Success Management: The software assists customer success managers by taking over mundane tasks so they can focus on building relationships with customers.
3. Engage Customers: Cast.app enables businesses to engage customers through self-service resources like forms and provide personalized insights through interactive digital business review video presentations.
4. Scale Growth without Scaling Teams: By automating customer success processes with Cast.app's digital account managers, businesses can scale their growth without needing to hire additional teams.
5. Improve Customer Retention: With features like email/text outreach to inactive users and connecting them with subject matter experts when needed,
Cast.app helps minimize churn rates by keeping customers engaged.
More information on Cast.app
Launched
2019-09-20
Pricing Model
Contact for Pricing
Starting Price
Global Rank
7246212
Country
United States
Month Visit
31.3K
Tech used
Google Analytics,Google Tag Manager,Webflow,Amazon AWS CloudFront,unpkg,Express,Google Cloud Platform,jQuery,Gzip,HTTP/3,OpenGraph
Top 5 Countries
5.42%
5.18%
3.82%
3.72%
3.51%
United States
India
Turkey
Cambodia
Colombia
Traffic Sources
89.37%
5.38%
5.25%
Direct
Search
Referrals
Updated Date: 2024-04-30
Cast.app was manually vetted by our editorial team and was first featured on September 4th 2024.
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