Cekura

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Streamline voice and chat AI testing with Cekura’s automated tools. Boost reliability, reduce errors, and scale faster using scenario generation, observability, and custom metrics. Trusted by 50+ companies!0
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What is Cekura?

Building reliable conversational AI agents is challenging. Manual testing is slow, error-prone, and often fails to cover all scenarios. Cekura simplifies this process by offering end-to-end testing and observability, helping you improve and scale your voice and chat agents 10 times faster.

Key Features

🔹 Scenario Generation: Automatically create diverse test cases from agent descriptions for comprehensive coverage.
🔹 Evaluation Metrics: Track custom and AI-generated metrics like instruction following, tool calls, and conversational quality (e.g., interruptions, latency).
🔹 Prompt Recommendation: Get actionable insights to improve each metric.
🔹 Custom Personas: Emulate diverse user types with varied accents, background noise, and conversational styles.
🔹 Production Call Simulation: Simulate real-world calls to ensure all fixes are incorporated.

🔹 Conversational Analytics: Monitor customer sentiment, interruptions, latency, and call trends (e.g., success rate, call volume).
🔹 Instruction Following: Identify instances where agents fail to follow instructions.
🔹 Drop-off Tracking: Analyze when and why users abandon calls to highlight areas for improvement.
🔹 Custom Metrics: Define unique metrics tailored to your specific needs.
🔹 Alerting: Receive instant notifications for critical issues like latency spikes or missed functions.

Use Cases

  1. Customer Support: Ensure your AI agents handle complex queries with empathy and accuracy, reducing customer frustration.

  2. Outbound Sales: Test agents for persuasive communication and seamless handling of objections to boost conversion rates.

  3. Clinic Receptionist: Verify agents’ ability to manage appointment scheduling and patient inquiries efficiently, even in noisy environments.

Why Cekura?

Cekura is trusted by 50+ conversational AI companies globally. Here’s what users say:

  • "Cekura has been instrumental in helping us monitor the quality of our AI voice agents in real time." – Danial Afzal, CEO @ Decoda Health

  • "Their platform is constantly evolving, and we love the direction it's heading in." – Kishan Vasani, CEO @ Overhyped AI

  • "Can't imagine building new voice agents without testing with Cekura." – Ayush Tomar, CTO @ Helpcare

FAQ

Q: How quickly can I start using Cekura?
A: Launch in minutes, not weeks. Cekura is designed for seamless integration into your workflow.

Q: Does Cekura support custom metrics?
A: Yes, you can define unique metrics tailored to your specific use case.

Q: What kind of alerts does Cekura provide?
A: Cekura sends instant notifications for critical issues like latency spikes, missed functions, and performance drops.


More information on Cekura

Launched
2025-02
Pricing Model
Contact for Pricing
Starting Price
Global Rank
10772499
Follow
Month Visit
<5k
Tech used
Next.js,Vercel,Gzip,OpenGraph,Webpack,HSTS

Top 5 Countries

80.04%
19.96%
India United States

Traffic Sources

79.82%
11.52%
8.65%
Direct Search Referrals
Cekura was manually vetted by our editorial team and was first featured on 2025-04-15.
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