What is Cekura?
Building reliable conversational AI agents is challenging. Manual testing is slow, error-prone, and often fails to cover all scenarios. Cekura simplifies this process by offering end-to-end testing and observability, helping you improve and scale your voice and chat agents 10 times faster.
Key Features
🔹 Scenario Generation: Automatically create diverse test cases from agent descriptions for comprehensive coverage.
🔹 Evaluation Metrics: Track custom and AI-generated metrics like instruction following, tool calls, and conversational quality (e.g., interruptions, latency).
🔹 Prompt Recommendation: Get actionable insights to improve each metric.
🔹 Custom Personas: Emulate diverse user types with varied accents, background noise, and conversational styles.
🔹 Production Call Simulation: Simulate real-world calls to ensure all fixes are incorporated.
🔹 Conversational Analytics: Monitor customer sentiment, interruptions, latency, and call trends (e.g., success rate, call volume).
🔹 Instruction Following: Identify instances where agents fail to follow instructions.
🔹 Drop-off Tracking: Analyze when and why users abandon calls to highlight areas for improvement.
🔹 Custom Metrics: Define unique metrics tailored to your specific needs.
🔹 Alerting: Receive instant notifications for critical issues like latency spikes or missed functions.
Use Cases
Customer Support: Ensure your AI agents handle complex queries with empathy and accuracy, reducing customer frustration.
Outbound Sales: Test agents for persuasive communication and seamless handling of objections to boost conversion rates.
Clinic Receptionist: Verify agents’ ability to manage appointment scheduling and patient inquiries efficiently, even in noisy environments.
Why Cekura?
Cekura is trusted by 50+ conversational AI companies globally. Here’s what users say:
"Cekura has been instrumental in helping us monitor the quality of our AI voice agents in real time." – Danial Afzal, CEO @ Decoda Health
"Their platform is constantly evolving, and we love the direction it's heading in." – Kishan Vasani, CEO @ Overhyped AI
"Can't imagine building new voice agents without testing with Cekura." – Ayush Tomar, CTO @ Helpcare
FAQ
Q: How quickly can I start using Cekura?
A: Launch in minutes, not weeks. Cekura is designed for seamless integration into your workflow.
Q: Does Cekura support custom metrics?
A: Yes, you can define unique metrics tailored to your specific use case.
Q: What kind of alerts does Cekura provide?
A: Cekura sends instant notifications for critical issues like latency spikes, missed functions, and performance drops.

More information on Cekura
Top 5 Countries
Traffic Sources
Cekura Alternatives
Load more Alternatives-
With conversational AI we evolve the relationship of companies with their customers : Conversation Assistants, Speech Analytics, Collection, SAC, Qualified Leads.
-
Awaken's Agent Guidance and Analytics suite for call centres is easy to deploy, guaranteed to improve profitability and customer experience.
-
Quiq's AI conversational platform. Transform CX with AI Studio, Contact Center & multiple channels. Boost productivity, reduce costs. Trusted by leading brands.
-
KAI Conversations is a conversation analyzer that empowers brands and individuals with deep insights
-
ConvoZen: An AI - first customer conversation solution. It offers features like voice bots, agent assist, and multilingual transcription. Reduce manual work, boost sales, and ensure compliance.