What is ChatSMB?
ChatSMB is a conversational AI chatbot software that offers a 14-day free trial with no credit card required. It provides instant responses to customers, resulting in increased customer engagement and improved support. The AI technology used in ChatSMB is trained on large language models, making it capable of mimicking human-like conversations. The software can be customized to talk specifically about your business and allows for customization of the chat widget's appearance.
Key Features:
1. Instant Response: ChatSMB ensures that there is always an agent available to respond instantly to customer queries, leading to better customer support and increased customer satisfaction.
2. Increased Customer Engagement: By using ChatSMB, businesses have seen an average increase of more than 10 extra contacts per month from customers.
3. AI Technology: ChatSMB utilizes advanced AI technology called large language models (LLMs) which are trained on extensive data over time, enabling the bot to communicate indistinguishably from a person.
4. Business Context Customization: Upon signing up and entering your domain, ChatSMB automatically crawls your website for basic information about your business so that it can provide relevant responses tailored specifically to your company.
5. Easy Customization: Users can easily customize the bot by adding language prompts through the customization page, allowing for personalized interactions with customers.
6. Widget Customization: The chat widget provided by ChatSMB can be customized according to branding preferences such as changing colors, profile picture, and digital assistant name.
More information on ChatSMB
Launched
2023-04
Pricing Model
Freemium
Starting Price
Global Rank
Follow
Month Visit
<5k
Tech used
Google Analytics,Google Tag Manager,Google Fonts,jQuery,Amazon AWS ALB
Top 5 Countries
100%
United States
Traffic Sources
9.36%
0.92%
0.19%
12.4%
34.57%
41.75%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Jun 2, 2025)
ChatSMB was manually vetted by our editorial team and was first featured on 2023-10-14.
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