What is CrawlChat?
Your documentation holds a wealth of knowledge, but helping users find the exact information they need, when they need it, can often feel like an uphill battle. CrawlChat steps in to bridge that gap, transforming your static documentation into an interactive, intelligent resource accessible across multiple platforms. It allows your community to get instant answers derived directly from your content, while providing you with valuable insights into how your documentation is being used and where it can be improved.
Unlock Your Documentation's Potential: Key Features
🌐 Scrape Content from Any Website: Simply provide your documentation URL. CrawlChat automatically fetches the content (up to specified limits per plan), converts it to a usable format, creates embeddings, and stores it, ready for AI interaction.
💬 Embed an "Ask AI" Widget: Add a chat widget directly to your website with just a few clicks. Let users ask questions in natural language and receive answers sourced directly from your documentation.
🤖 Deploy a Discord Bot: Engage your community where they gather. Add the CrawlChat bot to your Discord server to automatically answer frequently asked questions, freeing up your team's time.
🔌 Activate an MCP Server: Make your technical documentation accessible to external AI systems and LLMs (like Cursor, Windsurf, Claude) through the Model Context Protocol (MCP), provided out-of-the-box with relevant plans.
📊 Gain Actionable Analytics: Understand how users interact with your documentation. View conversation logs, identify common queries, and pinpoint areas where your content might be unclear or incomplete using performance scores.
🎨 Customize the Experience: Tailor the chat widget's appearance (colors, welcome screen) to match your brand identity. Adjust AI behavior with custom system prompts to align with your product's tone and style.
💡 Ensure Answer Accuracy (with Sources): Minimize frustrating AI "hallucinations." CrawlChat utilizes Retrieval-Augmented Generation (RAG) to ground answers firmly in your provided documentation, often showing the source of the information.
📄 Upload Additional Documents: Supplement your website content by uploading PDFs and other documents directly to expand the knowledge base.
🔗 Share via Direct Links: Easily share a dedicated chat page link with users or support agents, offering another channel for accessing the AI-powered documentation.
⚙️ Integrate via APIs: For deeper integration, use CrawlChat's APIs (available on paid plans) to incorporate its chat capabilities directly into your own applications or workflows.
See CrawlChat in Action: Practical Use Cases
Provide Instant Answers on Your Website: Imagine a user lands on your complex product documentation page, unsure where to start. Instead of scrolling endlessly, they type their question into the embedded CrawlChat widget ("How do I configure SSO?"). CrawlChat instantly scans your docs and provides a concise answer with a link to the relevant section, improving user satisfaction and reducing support tickets.
Connect Your Docs to Leading AI Tools: Your development team uses AI coding assistants like Cursor that support MCP. By enabling the CrawlChat MCP server feature, your team's AI tools can directly query your internal technical documentation and APIs, getting accurate, context-specific information without leaving their development environment.
Automate Support in Your Discord Community: Your Discord server buzzes with activity, but many questions are repetitive ("Where can I find the pricing page?", "What's the latest update?"). By adding the CrawlChat Discord bot (@crawlchat), these common queries are instantly answered using your official documentation, allowing your community managers to focus on more complex discussions and engagement.
Make Your Documentation Work Smarter
CrawlChat offers a practical way to enhance the value and accessibility of your documentation. It empowers your users to find answers quickly, connects your knowledge base to modern AI tools, and provides the insights needed to continuously refine your content. By turning documentation from a static repository into a dynamic, conversational resource, you can improve user experience and streamline support.
More information on CrawlChat
Launched
2025-02
Pricing Model
Freemium
Starting Price
$29 /m
Global Rank
9950541
Follow
Month Visit
<5k
Tech used
Google Fonts,Emotion,Gzip,HTTP/3
Top 5 Countries
59.49%
18.7%
6.29%
5.32%
5.27%
United States
Italy
South Africa
Turkey
Mexico
Traffic Sources
10.96%
1.49%
0.14%
8.33%
23.58%
55.03%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 25, 2025)
CrawlChat was manually vetted by our editorial team and was first featured on 2025-04-02.
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