What is Grain AI?
Grain is an intelligent AI notetaker designed to transform how growing teams manage their meetings, turning conversations into actionable insights. It addresses the common challenge of manual note-taking and missed follow-ups, empowering sales, customer success, and product teams to stay fully present and productive. With Grain, you gain accurate meeting summaries, critical account insights, and valuable coaching suggestions, all within an intuitive and secure platform.
Key Features
✍️ AI Meeting Notes & Transcription: Stay fully engaged in your discussions. Grain automatically generates precise meeting recordings, detailed transcripts, and concise AI-powered notes, ensuring you capture every important detail without the distraction of manual writing.
✅ Automated Action Items & Follow-ups: Keep momentum strong after every meeting. Grain intelligently identifies action items and their owners, helping your team stay on track. Plus, it can draft concise, cohesive follow-up emails, streamlining your post-meeting communication.
🔗 Seamless CRM Synchronization: Eliminate tedious data entry. Grain automatically syncs your meeting notes and key properties directly to your CRM contact and deal records (e.g., HubSpot, Salesforce), ensuring your customer data is always up-to-date and enriched.
✂️ Collaborative Meeting Highlights: Easily organize and share key moments. Select text in a transcript to create video clips, add comments, or curate collections of calls and clips into "Playlists & Stories." This makes sharing crucial insights across teams or with customers effortless.
🧠 AI-Powered Insights & Workflows: Unlock deeper understanding from your meeting library. You can ask Grain's AI specific questions across all your past meetings, generating comprehensive reports with precise citations. Leverage the Grain API and MCP Server to build custom workflows and integrate meeting data into your existing AI tools.
Use Cases
For Sales Teams: Focus entirely on your prospect during calls, knowing Grain captures every detail. Quickly share compelling customer testimonials or critical objections with your team using highlights, and ensure your CRM is always updated with the latest deal information, reducing administrative burden.
For Customer Success Managers: Efficiently track customer feedback and support requests. Use meeting trackers to spot trends in customer sentiment or product issues, and easily share key moments from calls with product teams to drive improvements, fostering stronger customer relationships.
For Product Teams: Gather authentic voice-of-customer feedback directly from sales and CS calls. Create playlists of feature requests or bug reports, then share these insights with engineering or design teams, ensuring product development is directly informed by user needs.
Why Choose Grain?
Grain stands out by offering a robust, secure, and user-friendly platform that delivers tangible results for growing teams.
Proven Reliability & Trust: Grain is trusted by over 31,000 sales, customer success, and product teams, with an impressive 97% of teams staying with Grain after 12 months. This demonstrates its consistent value and essential role in team productivity.
Enterprise-Grade Security & Compliance: Your data security is paramount. Grain is SOC 2 Type II Certified and GDPR compliant, ensuring your meeting data is managed, protected, and secured to the highest industry standards. All connections and customer data are encrypted both at rest and in transit.
Cost-Effective Scalability: Grain is designed to be free to start, simple to set up, and cost-effective for your entire company, making it an ideal solution for teams looking to scale their productivity without compromising on features or security.
Extensive Ecosystem Integration: Grain integrates natively with popular communication and CRM platforms like Zoom, Google Meet, Microsoft Teams, HubSpot, and Salesforce, alongside tools like Slack and Zapier, ensuring it fits seamlessly into your existing workflows.
Conclusion
Grain empowers your team to maximize the value of every meeting by automating note-taking, streamlining follow-ups, and transforming conversations into actionable intelligence. By fostering deeper collaboration and providing rich insights, Grain helps your growing team achieve unprecedented levels of productivity and focus.
Explore how Grain can help you unlock your team's full potential and get more from every customer interaction.





