Lumro

Lumro empowers businesses to create and deploy intelligent AI Agents that deliver exceptional customer experiences around the clock. These agents seamlessly handle sales, support, and various operational tasks across all major communication channels. By automating routine inquiries and complex actions, Lumro frees your team to focus on strategic growth and critical customer needs.

Key Features

• 🌐 Omnichannel Customer Engagement: Deploy your AI agents across all vital customer touchpoints, including your website, WhatsApp, email, Instagram, and Facebook. This ensures consistent, real-time assistance and sales support wherever your customers prefer to interact.

• ⚡️ Action-Oriented Automation: Lumro AI Agents go beyond simple Q&A, actively performing critical business tasks like processing payments, capturing leads, booking appointments, and creating support tickets. They leverage seamless integrations with your existing tools to execute actions that directly impact your bottom line.

• 🧠 Intelligent Business Customization: Your Lumro AI Agents are meticulously trained on your specific business data—including websites, FAQs, and past conversations—to deeply understand your products, services, and brand voice. This ensures personalized interactions that feel authentic and consistently align with your company's identity.

• 🔗 Extensive Tool Integrations: Connect your AI agents to over 50 essential business tools, including CRMs like HubSpot, e-commerce platforms like Shopify, payment systems like Stripe, and scheduling apps like Calendly. This creates a unified workflow, automating processes and enhancing agent capabilities without disrupting your existing operations.

• 🔒 Robust Security & Performance: Lumro prioritizes your data security with end-to-end encryption, ensuring your information is never used to train external models, and is SOC 2 compliant and GDPR ready. Coupled with a 99.9% uptime guarantee, sub-2-second average response times, and multilingual support, your agents deliver reliable, fast, and secure service globally.

Use Cases

1. Boosting E-commerce Sales & Support: An online retailer deploys a Lumro AI Agent on their website and WhatsApp. The agent proactively offers personalized product recommendations, manages order tracking and returns, and even sends targeted cart recovery messages. This not only increases average order value but also significantly reduces support tickets, allowing human staff to focus on complex issues.

2. Automating Lead Capture and Scheduling: A B2B service provider uses a Lumro AI Agent to engage website visitors 24/7. The agent qualifies leads by asking key questions, collects contact information, and automatically books demo appointments directly into their sales team's calendar via Calendly integration, ensuring no potential lead is missed, even outside business hours.

3. Enhancing 24/7 Customer Support: A SaaS company implements Lumro AI Agents to provide instant answers to common FAQs and resolve routine technical issues. For complex problems, the agent efficiently collects all necessary information, creates a support ticket in Zendesk, and intelligently routes the escalation to the appropriate human agent, significantly reducing wait times and improving resolution speed.

Why Choose Lumro?

• Truly Intelligent & Adaptive: Unlike basic chatbots, Lumro AI Agents leverage advanced language models (from Meta, Anthropic, OpenAI, and others) to offer deep context understanding, proactive assistance, and intelligent problem-solving. They don't just answer; they learn from every interaction, adapting to your brand's voice and customer preferences to deliver genuinely personalized experiences that evolve with your business.

• Beyond Conversation — Real Action: Lumro stands out by enabling AI agents to perform real, impactful actions like processing payments, managing orders, and scheduling appointments directly within conversations. With 10+ native integrations and support for 50+ actions (and unlimited custom actions via API), Lumro seamlessly integrates into your existing tech stack, automating entire workflows rather than just providing information.

• Unwavering Reliability & Security: Businesses choose Lumro for its enterprise-grade security, including end-to-end encryption and a strict policy that ensures your data is never used to train external models, all while being SOC 2 compliant and GDPR ready. Combined with an impressive sub-2-second average response time and 99.9% uptime, Lumro delivers a secure, high-performance solution you can trust.

Conclusion

Lumro provides a powerful, intelligent solution for businesses looking to elevate their customer interactions and operational efficiency. By deploying 24/7 AI Agents that truly understand, adapt, and act, you can deliver exceptional experiences while focusing on strategic growth. Discover how Lumro can transform your sales and support today.