What is Onyx AI?
Navigating the vast sea of information within your company can feel overwhelming. How much time do you spend searching for documents, answers, or specific data points scattered across different platforms? Onyx AI is an open-source enterprise search and AI assistant platform designed to solve this exact problem. It connects all your company's knowledge – documents, apps, and even people – to provide instant, accurate answers.
Key Features:
🔎 Unify Your Knowledge: Connect Onyx AI to over 40 applications, including Asana, Confluence, Google Drive, Slack, and Zendesk. Enjoy real-time synchronization and document-level access control, ensuring information is both accessible and secure.
🤖 Create Powerful AI Assistants: Build custom AI assistants tailored to your organization's unique knowledge. These assistants can be deployed where you work, answering questions and automating tasks.
✅ **Trusted Answers:** Every answer is backed by quotes and references to your team's unique knowledge. Documents are updated in real time.
💻 Leverage Open Source APIs: Develop custom workflows and integrations using Onyx AI's flexible, open-source APIs. Build the precise solutions your team needs.
🛡️ Enterprise-Grade Security: Run Onyx AI in a fully air-gapped environment (your VPC or on-premise) for maximum data security. No data ever needs to leave your deployment, and document-level permissions are automatically inherited from connected sources.
⚙️Model Agnostic: Choose the Large Langue Model (LLM) provider that works for your case, or even use your own self-hosted LLM.
Use Cases:
Engineering Team Efficiency: Imagine your engineering team needs to quickly find documentation on a specific API endpoint. Instead of sifting through outdated Confluence pages or Slack threads, they simply ask Onyx AI, receiving an immediate, accurate answer with links to the relevant documentation.
Customer Support Responsiveness: A customer support representative receives a complex question about a specific product feature. With Onyx AI integrated into Zendesk, the representative gets an instant summary of the relevant information, enabling them to provide a fast and accurate response, improving customer satisfaction.
Sales Enablement: A sales representative is preparing for a call with a potential client. They use Onyx AI to quickly gather information on past interactions, product updates, and relevant case studies, ensuring they are fully prepared to close the deal.
Conclusion:
Onyx AI offers a powerful solution for organizations struggling with information overload. By connecting all your company's data and providing intelligent AI assistance, Onyx AI empowers your teams to work more efficiently, make better decisions, and ultimately achieve greater success. It's the open-source solution built for enterprise-level security and customization.
FAQ:
Q: How does Onyx AI ensure data privacy?
A: Onyx AI can be deployed entirely within your own infrastructure (VPC or on-premise), ensuring that your data never leaves your control. It also inherits document-level permissions from your connected sources, maintaining existing access controls.
Q: What if my company uses a specialized application not listed in the integrations?
A: Onyx AI's open-source nature and API allow for the development of custom integrations. You can build connectors for your specific applications or leverage the growing community to find existing solutions.
Q: Can I customize the AI assistants?
A: Yes, Onyx AI allows you to create custom AI assistants with specific instructions, knowledge bases, and access to tools and actions. This allows you to tailor the assistants to the unique needs of different teams or departments.
Q: What is "Hybrid Search"? A: Onyx utilizes hybrid search, combining traditional keyword search with the power of deep learning models (Transformers) and LLM-based knowledge graph approaches. This delivers more relevant and contextually accurate results than standard search methods.
Q: How does OnyxBot work? A: OnyxBot is an AI assistant that can be embedded in communication platforms like Slack. It automatically answers questions from team members or customers, reducing response times. It is intelligent enough to respond only when valuable or requested, minimizing distractions.
More information on Onyx AI
Launched
2018-05
Pricing Model
Freemium
Starting Price
$16/seat/mon
Global Rank
375390
Follow
Month Visit
92.3K
Tech used
Amazon AWS CloudFront,Next.js,Vercel,Gzip,OpenGraph,Webpack,HSTS
Top 5 Countries
24.79%
14.67%
10.54%
7.67%
5.68%
United States
India
Germany
France
Italy
Traffic Sources
62.62%
20.07%
12.23%
4.1%
0.86%
0.08%
Direct
Search
Referrals
Social
Paid Referrals
Mail
Onyx AI was manually vetted by our editorial team and was first featured on September 4th 2025.
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