What is REVE Chat?
REVE Chat is an omnichannel customer communication platform designed to help businesses deliver exceptional online sales and support experiences. By combining AI-powered chatbots with seamless human handover, REVE Chat ensures faster response times, reduced operational costs, and higher customer satisfaction. Whether you're looking to automate routine tasks or provide personalized, real-time assistance, REVE Chat has the tools to transform your customer engagement.
Key Features
✨ AI-Powered Hybrid Chatbot
What it does:Combines rule-based automation with advanced LLM (Large Language Model) capabilities to deliver precise, context-aware responses.
Why it matters:Resolves up to 75% of queries automatically, freeing up human agents for complex issues.
✨ Seamless Human Handover
What it does:Transfers conversations from chatbots to human agents when needed, ensuring no query goes unresolved.
Why it matters:Reduces chat abandonment rates by 35% and improves customer satisfaction.
✨ Multi-Channel Support
What it does:Integrates with popular platforms like WhatsApp, Facebook Messenger, Viber, and Telegram for unified customer communication.
Why it matters:Engage customers on their preferred channels for a consistent and personalized experience.
✨ Co-Browsing and Screen Sharing
What it does:Allows agents to collaborate with customers in real-time, guiding them through complex tasks.
Why it matters:Speeds up issue resolution and enhances customer trust.
✨ Advanced Analytics and Reporting
What it does:Provides real-time insights into customer behavior, agent performance, and chatbot accuracy.
Why it matters:Helps you optimize your support strategy and improve team productivity.
Use Cases
E-Commerce Support
Automate responses to common product inquiries, track order statuses, and upsell products using proactive chat triggers.
Customer Service
Resolve FAQs instantly with the chatbot, while seamlessly escalating complex issues to human agents for personalized assistance.
Lead Generation
Engage website visitors with proactive chat invitations, capture leads, and nurture them through personalized interactions.
Technical Support
Use co-browsing and screen sharing to troubleshoot technical issues in real-time, reducing resolution time and improving customer satisfaction.
Why Choose REVE Chat?
Proven Results:Customers report a 60% increase in incoming queries, 10X faster response times, and a 33% reduction in operational costs.
Scalable Solution:Designed to handle growing query volumes without compromising performance.
Easy Integration:Works seamlessly with 40+ industry-leading software, ensuring a smooth setup and operation.
FAQ
Q: Can REVE Chat handle multiple languages?
A: Yes, REVE Chat supports multilingual conversations, making it ideal for global businesses.
Q: Is coding required to set up the chatbot?
A: No, REVE Chat’s visual flow builder allows you to create and customize chatbots without any coding skills.
Q: How does the hybrid chatbot ensure accuracy?
A: It prioritizes the NLP/NLU pipeline for precise responses and uses LLM only when necessary, minimizing errors.
Q: Can I try REVE Chat before committing?
A: Absolutely! Start with a free trial to explore its features and see how it can benefit your business.
Ready to Transform Your Customer Communication?
Experience the power of AI-driven customer engagement with REVE Chat. Start your free trial today or book a demo to see how it can work for your business.
More information on REVE Chat
Launched
2014-03
Pricing Model
Free Trial
Starting Price
$15 Per Agent/Month
Global Rank
380794
Month Visit
100.9K
Tech used
Google Analytics,Google Tag Manager,LinkedIn Insights,Microsoft Clarity,Cloudflare CDN,WordPress,Google Fonts,Bootstrap,jQuery UI,jQuery,JSON Schema,OpenGraph,Progressive Web App,Webpack,HSTS,reCaptcha
Top 5 Countries
33.52%
6.54%
4.37%
3.63%
3.49%
Bangladesh
United States
Nigeria
India
Vietnam
Traffic Sources
2.74%
0.75%
0.12%
9.19%
45.63%
41.44%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 24, 2025)
REVE Chat was manually vetted by our editorial team and was first featured on 2023-08-27.
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