What is Tekst.ai?
Transform your customer support operations with AI-powered automation that solves common cases, tags, prioritizes, and routes incoming tickets. By leveraging a custom AI tailored to your company's needs, you can streamline your support process, increase productivity, and reduce costs.
Key Features:
Automated Customer Service: Deploy a custom AI solution that can handle common customer cases, resolving FAQs automatically.
Ticket Tagging and Prioritization: Automatically tag and prioritize incoming tickets based on topics or importance, ensuring faster response times.
Cost Optimization: Automate the resolution of recurring questions with similar answers, enabling your agents to focus on more complex issues.
Contextual AI Training: Train the AI using past data, current routing behavior, and context specific to your company, enhancing its effectiveness.
Monitoring and Analysis: Gain valuable insights into your email and ticket handling processes through detailed dashboards, enabling continuous improvement.
File Detection and Routing: Detect file types and predict, prioritize, and route them accordingly, streamlining support for file-based inquiries.
More information on Tekst.ai
Launched
2021-01
Pricing Model
Starting Price
Global Rank
3394876
Follow
Month Visit
<5k
Tech used
Contact for Pricing
Top 5 Countries
100%
Belgium
Traffic Sources
7.91%
1.2%
0.13%
11.88%
51.82%
27.05%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 24, 2025)
Tekst.ai was manually vetted by our editorial team and was first featured on 2023-06-05.
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