What is Thunai?
Thunai is an Agentic AI Platform designed to transform your organization's scattered knowledge – from documents and transcripts to calls and chats – into a powerful, self-learning "brain." This activated knowledge powers intelligent AI agents capable of automating tasks and interactions across support, sales, and marketing functions, bringing clarity from daily operational chaos.
Key Features
Thunai empowers your teams by deploying specialized AI agents built directly from your organizational knowledge. Here are some of its core capabilities:
Voice Agent: 📞 Turns phone calls and website inquiries into automated actions like creating support tickets, scheduling meetings, updating your CRM, and providing real-time assistance. It offers human-like conversations with 99.9% accuracy, ensuring a natural and effective user experience.
Chat Agent: 💬 Moves beyond basic chatbots by finding answers directly from your comprehensive knowledge base to provide personalized, instant replies to customer queries. It integrates with existing helpdesks and can be embedded across web, mobile, and portals for 24/7 availability.
Email Agent: 📧 Automates your inbox by organizing, drafting personalized replies, and even identifying potential opportunities from incoming emails with simple prompts. It processes entire threads and integrates with other tools to streamline communication.
Application Agent: ✍️ Leverages your knowledge to generate engaging content and personalized outreach messages for professional networks like LinkedIn, automate replies to comments, and provide insights into potential clients, enhancing your marketing and sales efforts.
Workflow Automation: ⚙️ Connects your organizational applications to automate multi-step tasks and workflows, ensuring that agents can not only answer questions but also take real actions, like updating records or triggering processes, directly within your existing systems.
Use Cases
Thunai agents are built to deliver tangible results across key business functions:
Automated Customer Support: Deploy Chat and Voice Agents to handle a high volume of Level 1 inquiries instantly, resolving common issues without human handoff. The platform automatically escalates urgent issues based on sentiment analysis and logs all interactions, significantly reducing resolution times.
Streamlined Sales Processes: Utilize agents for lead qualification via chat or email, automate demo scheduling, and ensure faster follow-ups. Agents can also automatically log interaction summaries and identify potential opportunities directly within your CRM, freeing up your sales team for high-value activities.
Enhanced Contact Centre Intelligence: Implement agents for 100% quality audits, automatic call scoring based on custom parameters, and sentiment analysis. This provides actionable feedback and suggestions to improve agent performance and gain deeper insights into customer interactions.
Why Choose Thunai?
Thunai distinguishes itself through its unique approach to AI automation:
Self-Learning Brain: Unlike systems relying on static scripts, Thunai continuously learns and adapts from your organization's live data across all formats, ensuring agents become increasingly accurate, personalized, and effective over time.
Action-Oriented Automation: Thunai agents are built to take real actions natively within connected applications, such as booking meetings or updating CRM records, providing true end-to-end automation without requiring separate tools.
Conclusion
Thunai empowers your organization by transforming scattered knowledge into intelligent, action-oriented AI agents. By automating routine tasks and providing instant, accurate interactions across voice, chat, and email, Thunai helps teams in support, sales, and marketing operate more efficiently, respond faster, and focus on strategic work.
More information on Thunai
Launched
2024-11
Pricing Model
Freemium
Starting Price
$9 Per Month
Global Rank
1233801
Follow
Month Visit
20.9K
Tech used
Top 5 Countries
23.55%
14.03%
9.07%
7.93%
5.58%
United States
India
Australia
Russia
Thailand
Traffic Sources
4.97%
1.11%
0.12%
21.87%
25.73%
45.88%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 25, 2025)
Thunai was manually vetted by our editorial team and was first featured on 2025-06-20.
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