Freshworks Customer Service Suite VS Chatdesk

让我们通过对比Freshworks Customer Service Suite和Chatdesk的优缺点,找出哪一款更适合您的需求。这份软件对比基于真实用户评测,比较了两款产品的价格、功能、支持服务、易用性和用户评价,帮助您在Freshworks Customer Service Suite和Chatdesk中作出明智选择,选择最符合企业需求的那一款。

Freshworks Customer Service Suite

Freshworks Customer Service Suite
易于使用的全渠道客户服务软件,可针对会话支持和工单提供会话式支持,并通过生成式 AI 提供强劲动力。

Chatdesk

Chatdesk
远胜传统外包服务提供商。Chatdesk 利用人工智能和美国专家来提升转化率并在社交、电子邮件、聊天和短信中解决工单。

Freshworks Customer Service Suite

Launched 1998-2
Pricing Model Paid
Starting Price
Tech used AWIN,Facebook,Google Analytics,Google Tag Manager,Linkedin Insight Tag,OneTrust,Optimizely,Sizmek
Tag Customer Service,Customer Engagement

Chatdesk

Launched 2003-08
Pricing Model Paid
Starting Price $1,000 / month
Tech used Google Analytics,Google Tag Manager,HubSpot Analytics,LinkedIn Insights,Webflow,Amazon AWS CloudFront,unpkg,Google Fonts,jQuery,OpenGraph
Tag Social Media Marketing,Customer Service,Customer Engagement

Freshworks Customer Service Suite Rank/Visit

Global Rank 38645
Country United States
Month Visit 1580776

Top 5 Countries

24.9%
12.46%
9.51%
2.67%
2.48%
United States India United Kingdom Germany Canada

Traffic Sources

0.93%
1.02%
0.08%
17.42%
35.44%
45.11%
social paidReferrals mail referrals search direct

Chatdesk Rank/Visit

Global Rank 394623
Country India
Month Visit 75773

Top 5 Countries

72.38%
16.43%
2.87%
1.38%
1.31%
India United States Nigeria Ghana United Kingdom

Traffic Sources

4.64%
1.6%
0.12%
7.9%
42.27%
43.44%
social paidReferrals mail referrals search direct

Estimated traffic data from Similarweb

What are some alternatives?

When comparing Freshworks Customer Service Suite and Chatdesk, you can also consider the following products

Freshsales - 利用 Freshsales 的 AI 驱动的 CRM 软件为您的销售团队赋能。提高生产力、更快地达成交易并增加收入。立即免费试用!

Front - Front 是一款集 AI 智能与人工关怀于一体的客户运营平台,让您能够为每一位客户提供 VIP 般的尊享服务。

Kustomer - 借助 Kustomer,通过全渠道消息传递、统一的客户视图和人工智能驱动的自动化为您的客户提供更快速、更丰富的体验。

Sentify - Sentify 通过自动化日常任务和提供数据驱动的见解来增强客户支持,从而提高团队绩效和效率。

CoSupport AI - CoSupport AI 彻底改变客户支持。自主代理、代理辅助、商业智能洞察。支持多种语言,安全可靠,可定制。非常适合企业。

More Alternatives