What is Atomicwork ?
Atomicwork is an agentic service management platform designed to empower IT, HR, and other internal service teams. By combining AI-powered automation with seamless enterprise integration, Atomicwork helps organizations streamline workflows, reduce costs, and deliver faster results—all while enhancing the employee experience.
Whether you're managing IT requests, onboarding new hires, or streamlining cross-departmental processes, Atomicwork brings everything together in one powerful platform.
Key Features
✨ Agentic AI Assistant (Atom):
Hand off routine tasks like password resets, user provisioning, and VPN troubleshooting to Atom, your AI-powered assistant. Employees get instant support via Slack or Microsoft Teams, while your service teams focus on higher-value work.
🎯 Unified Service Catalog:
Atom fetches services from across departments, guiding employees to the right solution without switching tools. It ensures everyone—whether in IT, HR, or Finance—speaks the same language and uses the same workflows.
🚀 Enterprise Automations:
Set up customizable workflows for approvals, prioritization, and more. Automate repetitive tasks across your tech stack, saving time and reducing errors.
📊 Modern Service Desk:
Move beyond traditional portals. Employees can raise requests and get updates directly in Slack or Teams, while your team manages incidents, problems, and changes from a single platform.
🌐 Cross-Department Collaboration:
Enable HR, Finance, and Facilities to deliver services from one platform. Streamline onboarding, offboarding, and employee journeys with automated workflows and personalized experiences.
Use Cases
IT Teams:
Automate L1 support with Atom, reducing ticket volume and freeing up your team for strategic projects.
Manage incidents, assets, and changes seamlessly, minimizing disruptions and improving system reliability.
HR Teams:
Simplify onboarding and offboarding with automated task lists and documentation.
Handle employee queries instantly, from benefits information to policy clarifications.
Cross-Departmental Ops:
Align IT, HR, and Finance workflows to deliver faster support for sales, marketing, or legal teams.
Collaborate with vendors effortlessly, ensuring smooth operations across the board.
Why Choose Atomicwork?
✅ Proven Results:
Trusted by global CIOs and IT leaders, Atomicwork has delivered measurable ROI, including reduced IT costs, improved ticket deflection, and enhanced employee satisfaction.
✅ Enterprise-Ready Security:
Built with best-in-class security and compliance, including ISO 27001, SOC 2, GDPR, and CCPA.
✅ Seamless Integration:
Integrates with your existing tools like Slack, Microsoft Teams, and HRIS systems, ensuring a smooth transition and minimal disruption.
Ready to Transform Your Enterprise?
Atomicwork isn’t just another ITSM platform—it’s a partner in driving business growth. Whether you’re looking to modernize IT service management, streamline HR processes, or scale cross-departmental operations, Atomicwork delivers.
See Atomicwork in action today and discover how it can help your teams achieve more.
FAQ
Q: How does Atomicwork differ from traditional ITSM tools?
A: Atomicwork combines AI-powered automation with a unified platform for IT, HR, and other departments. It eliminates silos, reduces manual work, and delivers faster, more personalized support.
Q: Can Atomicwork integrate with our existing tools?
A: Yes! Atomicwork integrates seamlessly with tools like Slack, Microsoft Teams, HRIS systems, and more, ensuring a smooth transition and minimal disruption.
Q: Is Atomicwork secure?
A: Absolutely. Atomicwork meets enterprise-grade security standards, including ISO 27001, SOC 2, GDPR, and CCPA, to keep your data safe.

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