What is Risotto?
Risotto redefines traditional IT support, serving as your tech-savvy co-pilot that accelerates problem-solving through AI-driven automation and 24/7 accessibility. By seamlessly integrating with Slack, it ensures rapid responses to common queries, streamlines access requests, and orchestrates comprehensive software license reviews. This AI-enhanced help desk not only boosts productivity and security but also reduces IT-related expenses and support overload, delivering a superior employee experience.
Key Features
Automated Ticket Resolution:Risotto natively understands and resolves routine queries, learning from your knowledge base and historic tickets to provide fast, accurate answers.
Access Management & Approval Workflows:It automates access requests, enhancing security through time-limited access and eliminating over-provisioning of resources.
Compliance and Software Reviews:Simplifies company-wide initiatives, orchestrating user access reviews for license management, saving costs and time.
ChatOps and Auditable Conversations:Tracks and escalates issues, ensuring all support exchanges are monitored and auditable, improving security and compliance.
24/7 Support and Context-Sensitive Learning:Offers round-the-clock help desk services, continuously refining its responses to match evolving needs.
Use Cases
An IT manager reduces support tickets by 30% as Risotto automatically resolves common software query issues and updates knowledge bases.
An HR team implements Risotto for access reviews, summarily cutting unused software licenses, saving the company $12,000 annually.
A large corporation experiences improved global employee productivity as Risotto standardizes support queries across departments through a single, intuitive chat interface.
Conclusion
Harness Risotto's advanced AI capabilities to streamline your IT operations today, ensuring your team focuses on critical tasks rather than repetitive support issues. Experience enhanced security, cost savings, and a boost in employee morale with Risotto's intelligent help desk services.
FAQs
What kind of IT tickets can Risotto handle?Risotto automatically resolves common queries ranging from password resets to software installation instructions, significantly reducing the load on frontline IT support teams.
How does Risotto improve security?It automates secure least-privileged access requests, integrates with IdPs for SSO, and streamlines access reviews, keeping your attack surface minimized.
Can Risotto integrate with existing IT tools and ticket systems?Yes, Risotto integrates seamlessly with your current IT software ecosystem and can sync back to preferred ticketing systems, enhancing productivity without disrupting current workflows.
More information on Risotto
Launched
2024-01
Pricing Model
Free Trial
Starting Price
Global Rank
12035854
Follow
Month Visit
<5k
Tech used
Google Analytics,Google Tag Manager,Framer,Google Fonts,Gzip,HTTP/3,OpenGraph,HSTS
Top 5 Countries
100%
United States
Traffic Sources
17.4%
1.45%
0.07%
5.79%
28.75%
46.53%
social
paidReferrals
mail
referrals
search
direct
Source: Similarweb (Sep 24, 2025)
Risotto was manually vetted by our editorial team and was first featured on 2024-08-17.
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